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.github/ISSUE_TEMPLATE/Bug_report.yml
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Author
Date
Commit
Line
Code
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name: 🐞 Bug Report
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description: Report a reproducible bug for mailcow. (NOT to be used for support questions.)
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labels: ["bug"]
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body:
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- type: checkboxes
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attributes:
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label: Contribution guidelines
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description: Please read the contribution guidelines before proceeding.
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options:
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- label: I've read the [contribution guidelines](https://github.com/mailcow/mailcow-dockerized/blob/master/CONTRIBUTING.md) and wholeheartedly agree
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required: true
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- type: checkboxes
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attributes:
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label: Checklist prior issue creation
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description: Prior to creating the issue...
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options:
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- label: I understand that failure to follow below instructions may cause this issue to be closed.
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required: true
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- label: I understand that vague, incomplete or inaccurate information may cause this issue to be closed.
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required: true
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- label: I understand that this form is intended solely for reporting software bugs and not for support-related inquiries.
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required: true
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- label: I understand that all responses are voluntary and community-driven, and do not constitute commercial support.
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required: true
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- label: I confirm that I have reviewed previous [issues](https://github.com/mailcow/mailcow-dockerized/issues) to ensure this matter has not already been addressed.
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required: true
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- label: I confirm that my environment meets all [prerequisite requirements](https://docs.mailcow.email/getstarted/prerequisite-system/) as specified in the official documentation.
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required: true
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- type: textarea
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attributes:
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label: Description
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description: Please provide a brief description of the bug. If applicable, add screenshots to help explain your problem. (Very useful for bugs in mailcow UI.)
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validations:
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required: true
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- type: textarea
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attributes:
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label: "Steps to reproduce:"
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description: "Please describe the steps to reproduce the bug. Screenshots can be added, if helpful."
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placeholder: |-
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1. ...
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2. ...
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3. ...
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validations:
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required: true
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- type: textarea
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attributes:
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label: "Logs:"
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description: "Please take a look at the [official documentation](https://docs.mailcow.email/troubleshooting/debug-logs/) and post the last few lines of logs, when the error occurs. For example, docker container logs of affected containers. This will be automatically formatted into code, so no need for backticks."
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render: plain text
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validations:
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required: true
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- type: markdown
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attributes:
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value: |
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## System information
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In this stage we would kindly ask you to attach general system information about your setup.
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- type: dropdown
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attributes:
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label: "Which branch are you using?"
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description: "#### Run: `git rev-parse --abbrev-ref HEAD`"
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multiple: false
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options:
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- master (stable)
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- staging
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- nightly
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validations:
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required: true
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- type: dropdown
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attributes:
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label: "Which architecture are you using?"
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description: "#### Run: `uname -m`"
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multiple: false
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options:
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- x86_64
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- ARM64 (aarch64)
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validations:
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required: true
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- type: input
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attributes:
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label: "Operating System:"
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description: "#### Run: `lsb_release -ds`"
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placeholder: "e.g. Ubuntu 22.04 LTS"
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validations:
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required: true
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- type: input
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attributes:
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label: "Server/VM specifications:"
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placeholder: "Memory, CPU Cores"
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validations:
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required: true
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- type: input
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attributes:
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label: "Is Apparmor, SELinux or similar active?"
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placeholder: "yes/no"
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validations:
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required: true
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- type: input
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attributes:
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label: "Virtualization technology:"
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description: "LXC and OpenVZ are not supported!"
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placeholder: "KVM, VMware ESXi, Xen, etc"
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validations:
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required: true
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- type: input
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attributes:
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label: "Docker version:"
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description: "#### Run: `docker version`"
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placeholder: "20.10.21"
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validations:
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required: true
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- type: input
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attributes:
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label: "docker-compose version or docker compose version:"
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description: "#### Run: `docker-compose version` or `docker compose version`"
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placeholder: "v2.12.2"
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validations:
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required: true
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- type: input
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attributes:
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label: "mailcow version:"
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description: "#### Run: ```git describe --tags `git rev-list --tags --max-count=1` ```"
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placeholder: "2022-08x"
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validations:
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required: true
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- type: input
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attributes:
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label: "Reverse proxy:"
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placeholder: "e.g. nginx/Traefik, or none"
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validations:
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required: true
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- type: textarea
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attributes:
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label: "Logs of git diff:"
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description: "#### Output of `git diff origin/master`, any other changes to the code? Sanitize if needed. If so, **please post them**:"
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render: plain text
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validations:
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required: false
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- type: textarea
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attributes:
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label: "Logs of iptables -L -vn:"
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description: "#### Output of `iptables -L -vn`"
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render: plain text
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validations:
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required: true
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- type: textarea
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attributes:
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label: "Logs of ip6tables -L -vn:"
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description: "#### Output of `ip6tables -L -vn`"
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render: plain text
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validations:
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required: true
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- type: textarea
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attributes:
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label: "Logs of iptables -L -vn -t nat:"
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description: "#### Output of `iptables -L -vn -t nat`"
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render: plain text
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validations:
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required: true
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- type: textarea
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attributes:
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label: "Logs of ip6tables -L -vn -t nat:"
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description: "#### Output of `ip6tables -L -vn -t nat`"
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render: plain text
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validations:
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required: true
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- type: textarea
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attributes:
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label: "DNS check:"
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description: "#### Output of `docker exec -it $(docker ps -qf name=acme-mailcow) dig +short stackoverflow.com @172.22.1.254` (set the IP accordingly, if you changed the internal mailcow network)"
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render: plain text
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validations:
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required: true